Privacy

Your privacy is important to NARCH, the following statement explains our policy regarding the personal information that you provide to NARCH.

  1. Policy
    During registration, and from time to time, you will be asked to submit personal information about yourself (e.g. name, email address, credit card details etc) in order to receive or use services on the NARCH website. Such services include renewing your membership (and making payments for your membership), newsletters, emails, courses and training events.

    By providing your details, as requested, using the various entry mechanisms, you enable NARCH and its service providers to provide you with the services you select. We will treat any personal information you provide to NARCH in accordance with this policy. NARCH will always endeavour to operate using the current and acknowledge Internet best practices and will act in accordance with current legislation.
  2. The NARCH website and Cookies
    As part of NARCH's wish to protect your privacy we do not use "cookies" except as necessary to keep your identity secure once you log in.
  3. Use and storage of your personal information
    NARCH has a legal obligation to you to deal with any information you provide to us in a particular way.
    NARCH will use the data you have provided in any of the following ways:
    • Carrying out administration
    • Providing customer services
    • To notify you of training courses, events and other similar communication (unless you indicate through the website that you do not require these)
    • Provide you with services as per your membership
    The majority of any information that you provide to NARCH will only be used within NARCH or by its service providers (for the key exception see below). Such providers will include (but are not limited to) the organisation that NARCH uses to process payments for NARCH goods and services made on-line.

    The key exception to the above is the provision of details to the public when searching for an RCH or Canine Hydrotherapy Centre listed with NARCH.

    On occasion NARCH may be required by law to disclose your personal information.

    NARCH will continue to store your personal information on its systems for as long as you are a member. Where an individual is no longer a member the data held will be treated as inactive.

    NARCH will abide by the requirements of the Data Protection Act 1998 and ensure that all personal information supplied is held securely.
  4. Access to your personal information
    You can review and update your personal details at anytime. As a member you can log-on to the website and review and update the information held there. Alternatively you can contact NARCH and we will provide you with this information.

    NARCH
    16 Binhams Meadow,
    Dunsfold,
    Surrey,
    GU8 4LF
    Telephone: 07908 221967
    Email: enquiries@narch.org.uk

Check the List/Register or find a Hydrotherapy Centre

Recent news

NARCH - COVID 19 – UPDATE NO 2
REDUCTION IN NARCH ANNUAL REGISTRATION FEES
In light of the extraordinary circumstances that are affecting us all, the NARCH Management Committee have agreed that all active RCH’s will have their annual registration renewal fee reduced from £115 to £85. Additionally, where the registration renewal date falls in the period 24th March 2020 to 24th June 2020 inclusive, a 3-month fee payment holiday will be granted.

HOW WILL THIS WORK IN PRACTICE?
For those RCH’s whose annual registration renewal date falls in the period 24th March 2020 to 24th June 2020 inclusive, a 3-month fee payment holiday will be granted. Once a 3-month period has elapsed from the date of their original registration renewal date, NARCH will send an invoice to the RCH for the reduced sum of £85. This method ensures that all RCH’s retain their same annual registration renewal date.
For all RCH’s with a renewal date falling in the period 25th June 2020 up to and including 23rd March 2021, NARCH will send an invoice for the reduced annual registration renewal fee of £85.
Should any further periods of lockdown be put in place by the Government after 24th June 2020, up to and including 23rd March 2021 as a result of Covid-19, the NARCH Management Committee will review matters and advise accordingly.

DO RCH’s NEED TO ALTER THEIR AUTOMATIC PAYMENT INSTRUCTIONS WITH PAYPAL?
No action will be required from RCH’s.  All RCH’s who have a re-occurring automatic payment instruction in place with PayPal will receive a notification from PayPal that their instruction has been temporarily suspended. After 23rd March 2021, NARCH will ensure that all re-occurring automatic payment instructions are re-instated.

TO WHOM WILL THE REDUCED ANNUAL FEE APPLY 
Please note that the reduced annual fee of £85 and the 3-month fee payment holiday, will only apply to those RCH’s whose names appear on the NARCH Register and will not apply to those RCH’s who are suspended from the NARCH Register.

NARCH MANAGEMENT COMMITTEE

To see previous updates see News